Events and Seminars

For more details about the event and to apply, please visit Hi-System via the link below.
The links are different for Part 1 (face-to-face), Part 1 (online), and Part 2.
Please note that in order to attend Part 2, you must attend Part 1.

Lecturer

Ms. Atsuko Takahara​
ANA Business Solutions Co., Ltd.

profile

After working as a flight attendant for ANA (All Nippon Airways Co., Ltd.), she is currently working as a lecturer for ANA Business Solutions Co., Ltd. A bright and energetic person, she conducts training sessions that place great importance on interaction with participants. While working for ANA, she was in charge of purser duties on domestic and international flights. She has earned high praise from customers for her hospitable service, and is also responsible for improving and promoting in-flight service. She also actively participates in outside activities such as social events in the local community. Through these experiences, she experienced the importance of building trusting relationships by utilizing hospitality and communication, and she is using this experience in her current training.

program

Part 1 Lecture 13:00-14:30

As you go about your job search or research, it is essential to have business etiquette that considers the other person's perspective in order to make a good impression and build trusting relationships. You will learn about etiquette that will be useful even after you enter society.
"Why learn manners?", "Four basics of manners from the other person's perspective", "Attitude toward work", etc.

Part 2 Exercises 14:45-17:00

Building on the basics from Part 1, you will learn how to speak in a pleasant manner and the manners required when visiting a company.
Through role-playing exercises, you will gain a firm grasp of the skills while gaining an objective understanding of yourself.
"First impressions of those who are chosen," "Communication skills," "Business etiquette (exchanging business cards and role-playing company visits)," etc.

Organizer, co-organizer, and supporter

Organizer

Hokkaido University　Institute for the Advancement of Graduate Education　Center for Advanced Human Resource Education and Development　Superior Skills Station S-cubic

Teacher in charge: Takuya YOSHIHARA, Rieko MURAKAMI

Co-organized by

• Hokkaido University　Institute for the Advancement of Graduate Education　Center for Advanced Human Resource Education and Development　Superior Skills Station I-HoP
• Hokkaido University　Institute for the Advancement of Graduate Education　Center for Advanced Human Resource Education and Development　Consortium Office for Fostering of Researchers in Future Generations COFRe
• Consortium for Career Development of Ph.D.

cooperation

Hokkaido University Career Center