Records of the 2026 Selection Process: Communication Skills of Those Who Get Chosen – What Makes a "Pleasant Person" Different?

This is a record of the "Communication Skills of Those Who Get Selected in Fiscal Year 2026: What Makes a 'Pleasant Person' Different?"
Please refer to this page for event details, program information, and more.
Lecture Recording
Date
Friday, June 19, 2026 13:00~17:00
Lecturer
Ms. Atsuko Takahara
ANA Business Solutions Co., Ltd.
Participant comments
- It was a great opportunity to realize what I was lacking by not only learning what was important in lectures, but also by actually putting it into practice with a partner. Also, receiving feedback from other participants allowed me to understand how others see me.
- What I appreciated most was that, in addition to the general lecture, they carefully explained the purpose of manners and the manners that are expected, while also addressing individual issues and questions.
- Although the training content was geared towards job hunting, I participated as a working student because I thought it was an invaluable opportunity to learn directly about customer service from an instructor from the ANA Group. The instructor made the learning process enjoyable by incorporating humor. I was deeply moved by the instructor's genuine support for each of us students to succeed on the world stage. I want to use the instructor as a role model and practice communication that makes others feel valued.
Number of participants
Part 1: Lecture
- DC: 9 people
- MC: 6 people
Total: 15 people
Part 2: Exercises
- DC: 8 people
- MC: 3 people
Total: 11 people
